Returns

At Four Season Products, we believe in the quality of our products.  That's why we are pleased to offer a 30 day returns policy.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

Should reasonable time pass and you haven't received a refund you are eligible for, please contact us at contact@fourseasonproducts.com.

Sale items

Items offered on sale are final sale only (does not affect our product warranty as applicable).

Exchanges and Repairs

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at contact@fourseasonproducts.com and we will be in touch to organize replacement.  Please note that repairs to any of our products must be pre-authorized in order to be eligible for a refund of the repair expense.  Failure to do so will nullify the warranty of the goods in question.

Shipping

You will be responsible for paying for your own shipping costs for returning your item for refund. Original shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you will vary.